FREQUENTLY ASKED QUESTIONS (FAQ)

WHAT IS YOUR RETURN/EXCHANGE POLICY?

Books may be returned if they are in re-saleable condition and were purchased within the last 30 days.  Refund only applies to the purchase price of books.  No refunds on shipping costs or return shipping unless books are defective or were received in error.

Books may be exchanged for the same title if the books were damaged when received.  Please call us at (808) 732-1709 or email us at info@mutualpublishing.com so we could send you a return postage label for the exchange.

DO YOU SHIP INTERNATIONALLY?

Yes! Please call Mutual Publishing at (1-808) 732-1709 for shipping quotes.

HOW DO I FIND A BOOK ON YOUR WEBSITE?

Simply type the title, author’s name, or ISBN, into the search bar in our online bookstore and all possibilities will be presented to you.

HOW COULD I CONTACT THE AUTHOR?

To protect their privacy, it is against Mutual Publishing’s policy to release contact information about our authors and illustrators. We will be happy to forward an email or forward a letter for you. Please include a return address on all correspondence.

I’M A RETAILER. HOW CAN I BUY MUTUAL PUBLISHING BOOKS FOR RESALE?

If you are a retailer looking to purchase our books wholesale, there are two ways to do it: You may call our distributor Booklines Hawaii at (808) 676-0116 or 1-877-828-4852 (Toll Free) or call us at (808) 732-1709 for information on how to become an approved vendor.

I AM INTERESTED IN HAVING A BOOK PUBLISHED. COULD YOU HELP ME?

Sure, we will be glad to help you get your book published.  Please read the information on our Submit Manuscript page.